Last updated: October 13, 2023

MEMBERSHIP TERMS & CONDITIONS

• Member Benefits & Restrictions

Vet Marketing Cafe (aka VMC, we, us, our) offers a range of creative content intended to help veterinary practices (aka you, your, their, member) more efficiently and effectively market their capabilities, and we offer this content on a non-exclusive, non-transferrable, and non-sublicensable basis for use only during the term your membership is active.  All content licensed as part of this membership is for your sole end-use specifically without rights to resell or further distribute either directly or through incorporation in derivative works beyond those public marketing channels that are directly targeting the pet owners served by a single practice location.  If you are operating multiple practice locations, separate licenses are required for each location.  By accessing VMC’s website and creative content, you agree to limit use of our materials for a single practice location as defined above and refrain from sharing our content with other practitioners (although we very much appreciate referrals). Moreover, you agree that your license to use this content and any derivative works created based on this content is limited to the term in which you are an active member as defined below.  We keep costs low by offering content without geographic or creative exclusivity; however, given the depth of content available combined with allowance of practice specific alterations to content, we believe members will be highly satisfied with the results.

• Promotion/Communication

By creating an account on our website and/or signing up to receive our weekly newsletter, you are opting in to receive emails from us which may include promotional content; however, you have the flexibility to unsubscribe at any time.

• Payment Options

Vet Marketing Cafe offers memberships paid monthly or annually using automatic payments via the Stripe payment processing platform.  We do not mail physical bills or invoices; however, our site offers the ability to download PDFs of invoices from your account should they be required to meet your accounting needs. We discount annual memberships to share the cost savings of more efficient processing and accounting.  By subscribing to VMC’s offering(s), you agree that your membership will remain in effect until you cancel it and authorize VMC to process recurring periodic charges at then current membership rates using the account information on file until such time that you unenroll as a member.  You also agree to maintain updated account information (ideally seven days in advance of the next billing) using our online interface.

• Cancellations & Refunds 

You can cancel your membership at any time to stop future payments. Cancellations are self-managed through your account. We do not offer refunds on monthly subscriptions; however, if for some reason you desire to cancel an annual membership effective earlier than the end of your currently scheduled renewal, please contact us at [email protected]; we will convert your membership to a monthly program and refund the prorated balance at the close of your current month’s term. Please note that your license to utilize VMC content and any derivative works ceases at the end of your paid-up membership term.

• Liability

You agree that VMC provides creative content that may or may not be suited to the specific situation of your practice, and by using this site or any associated content, you agree to hold VMC harmless from any tangible or intangible damage that may occur as a result of your membership or use of our content.  In the unlikely event that you breach the terms set forth above, we will endeavor to help you correct this, but please understand that VMC ultimately reserves the right to terminate your membership in our service. 

• Copyright Non-assignment

Membership specifically does not transfer copyright to any of our works or site content.  With exception of the aforementioned licensed use cases, VMC content may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for commercial purposes not specifically named above. 

• Trade Names & Service Marks

No right is granted to trade names, service marks, or site content beyond that specifically licensed through membership.

• Objectionable Content

VMC has the right, but not the obligation, to remove member-contributed content we deem may be unlawful, offensive, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property rights.

• Infringement Claims

While VMC makes every effort to avoid infringing the creative works of others, claims of infringement should be directed to [email protected]. Please provide your contact information and specifics of the alleged infringement so that we may timely respond to your claim. Stripe